How to Upload Document on Mybenefits Nys

OTDA Habitation Programs & Services NYDocSubmit

Overview

NYDocSubmit is an app for mobile devices and is available for download in the Apple App Store and Google Play Shop. With NYDocSubmit, applicants and recipients of Temporary Assist (TA), Supplemental Nutrition Assistance Program (SNAP), Home Free energy Assistance Program (HEAP), and Medicaid, who live in a participating social services district, can take a motion picture of their documents and submit them using a mobile device.

There is no cost to download NYDocSubmit, all the same, downloading or using the app may result in charges to your data programme with your mobile provider. Y'all are solely responsible for any data access, messaging, and other service rates and charges that may incur in connectedness with your mobile device and use of NYDocSubmit.

Note: If the attempt to submit documents through NYDocSubmit is not successful, or NYDocSubmit is not available in a social services commune, the private is responsible for submitting documentation and should use another method to practice so within the timeframe designated past the social services commune.

The other methods for submitting documentation to a social services district include:

1. Visiting the social services commune office and providing a hard re-create or scanning via a kiosk; if available,
2. Via fax machine,
3. Mailing through the U.S. Postal Service, or
4. In certain counties, submitting via myBenefits.ny.gov in association with an electronic application for TA, SNAP and/or HEAP, a recertification for TA and/or SNAP, or to report a change for TA and/or SNAP.

Participating Social Services Districts

NYDocSubmit is currently available to applicants and recipients of the programs mentioned above that live in the following counties:

Albany
Allegany
Broome
Cattaraugus
Cayuga
Chautauqua
Chemung
Chenango
Clinton
Columbia
Cortland
Delaware
Dutchess
Erie
Essex
Franklin
Fulton
Genesee
Greene
Hamilton
Herkimer
Jefferson
Lewis
Livingston
Madison
Monroe
Montgomery
Niagara
Oneida
Onondaga
Ontario
Orleans
Oswego
Otsego
Putnam
Rensselaer
Rockland
St. Lawrence
Saratoga
Schoharie
Schuyler
Seneca
Steuben
Suffolk
Sullivan
Tioga
Tompkins
Ulster
Warren
Washington
Wayne
Westchester
Wyoming
Yates

Notation: Additional counties may be added, so check your app shop to run across if the social services district in your canton is participating.

Residents of New York City (NYC) who are applying for or receiving benefits from i of the programs mentioned above may submit documentation to the NYC Human Resource Assistants through ACCESS HRA.

What You Need to Know

NYDocSubmit may save you a trip to the local social services district to provide documentation. Now, an individual tin have a motion-picture show of a document, enter identifying information and submit the certificate to their social services commune, anytime. It'south convenient, quick and easy. You tin use NYDocSubmit for:

• Temporary Help
• SNAP
• HEAP
• Medicaid

Note: NYDocSubmit is not monitored for emergencies and should non exist used to submit an application for benefits or to submit a periodic report.

Examples of Documents That Can Be Submitted Using NYDocSubmit

• Age/Identity – Photo ID, birth document, U.S. passport, adoption records, hospital records.
• Citizenship or Electric current Alien Condition – Birth document, hospital records, U.S. passport, military service records, naturalization certificate, USCIS documentation, prove of continuous U.South. residence since prior to 01/01/72.
• Income – Current wage stubs, pay envelopes, income tax records, electric current benefit check, current honour letter, official correspondence from the source of income.
• Medical Documentation – Copies of medical bills, health insurance policy, insurance menu, Medicare card. Annotation: Do non submit documents with sensitive information through NYDocSubmit (see data below regarding documents that should not be submitted through NYDocSubmit).
• Proof of Who Lives in Your Household – Statement from the non-relative landlord, school records, statements from other persons.
• Residence – Statement from the landlord, current rent receipt, current lease, mortgage records.
• Resources – Bank records, stock certificate, income tax refund, burial or funeral understanding, vehicle registration or title of ownership, life insurance policy, a argument from the source of payment.
• Shelter/Utility Expenses – Electric current rent receipt, current lease, mortgage records, sewer and water bills, fuel bills, not-heating utility bills.
• Social Security Number/Proof of SSN Application – Social Security card, official correspondence from the Social Security Administration.
• Other – Any other data requested by the social services district that does non fall into one of the document categories listed higher up.

Examples of Documents that Should Not be Submitted through NYDocSubmit

NYDocSubmit should not be used to submit initial applications, recertification applications, periodic reports or documents that include sensitive information, such as:

• Child Protective Services (CPS) instance information or to written report suspected child abuse or maltreatment,
• Documents that contain HIV information,
• Domestic violence information,
• Addresses that must remain confidential to safeguard any member of an bidder'south or recipient's household.

Getting Started with the NYDocSubmit Mobile App

1. You tin can download the NYDocSubmit mobile app from the Apple App Shop or the Google Play Store.
2. After launching the app, y'all can select your preferred linguistic communication from the post-obit list: English, Haitian Creole, Standard arabic, Spanish, Bengali, Chinese (Traditional), Korean, Russian or Yiddish.
3. You lot will be prompted to read and agree to the "Terms of Use" and the "Disclaimer".
4. You will need to use your NY.gov account to log in to NYDocSubmit. If you don't accept a NY.gov account, you can create one.
5. To submit your document(s), select your social services district from the listing, select the plan that you are submitting a document for, or select "not sure" if you don't know, and then select a document category.
6. Take a picture of the document. You will have the opportunity to accept additional pictures if the document has multiple pages, merely please just submit i document at a fourth dimension.
7. Provide the showtime and last name, and phone number, for whom the documents are being submitted. You will likewise need to enter at to the lowest degree one of the following submission details: Social Security Number (SSN), Client Identification Number (CIN), Case Number, or Date of Nascence.
8. Afterward you lot confirm the submission details, and submit, a confirmation screen will appear following a successful upload. Wait until y'all receive the confirmation screen before submitting some other document or endmost the app.

Note: The confirmation screen shows a tracking number to help identify the document that yous submitted. Y'all should write it down or take a screen shot to proceed for time to come reference.

Contact

If you are having trouble using the NYDocSubmit app, contact the ITS Service Desk by telephone: (844) 891-1786 or email: fixit@its.ny.gov.

If yous take questions about program requirements for TA, SNAP, HEAP or Medicaid, contact your local department of social services or call the cost-free OTDA Hotline: 1-800-342-3009.

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Source: https://otda.ny.gov/programs/nydocsubmit/

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